Shipping Policy
SHIPPING POLICY
Shipping and Delivery Time
All orders are processed and shipped within 7-10 business days with the exception of custom orders which will be processed and shipped within 6-8 weeks. Once your order is shipped out, we will update you with a tracking number via email.
International Shipping
We ship internationally with a few exceptions. All orders shipped to a destination outside of the USA are subject to the import duties, fees and the taxes of the destination country. It’s important to contact your local customs office for further information and an estimate of these costs before placing your order. Any delay in paying these customs fees will result in a delay of delivery of your order.
If you have any questions regarding your order or shipping, please contact us at sales@fiati.net
Our operating hours are Monday to Friday, 10am to 6pm EST.
Damaged, Defective or Incorrect Package
In the case of merchandise received incorrectly or received in damaged or defective condition, you will need to notify us as soon as possible. We will offer an exchange if there is a replacement available or offer to repair damaged or defective merchandise. When merchandise deemed damaged or defective and cannot be repaired or the same item is not available, a full refund will be offered and we will arrange for return of the merchandise. Merchandise that become damaged as a result of normal wear and tear are not eligible for return.
Lost or Stolen Package
FIATI is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.

Founder's Story
FIATI is a luxury clothing and accessories brand that capitalizes on an aspirational style and key insignia, which evokes African gentry while also referencing the aesthetics of the North American upper class.
Every part of the FIATI brand is thoughtfully personal - driven by culture, passion and the beauty in history. The detailed elements reiterate the meticulous care that goes into each piece designed by FIATI, creating a unified brand experience at every touch point.
Our suit collections incorporate big collars, French cuffs, unique fabrics, functional buttons, multi-coloured top stitching, and traditional patterns.
We thrive on seeing someone wearing a FIATI wear that fits them perfectly. It is all about quality and class.

mission and core values
At Fiati, we are dedicated to redefining the fashion landscape by blending timeless elegance with contemporary trends. Our mission is to inspire confidence and empower individuals to express their unique style. Through our commitment to quality, sustainability, and inclusivity, we strive to create fashion that not only looks good but also feels good for both our customers and the planet.
Core Values:- Innovation
- Quality Craftsmanship
- Sustainability
- Inclusivity
- Empowerment
- Community Engagement
- Customer Centricity

Influences and Inspirations



